Patient Information & Billing
We want to make your appointment as smooth and stress-free as possible. When you arrive for your scan, please remember to bring:
Your valid doctor's referral
Your Medicare Card (and any Concession or DVA cards)
Any previous X-rays or scans related to your current issue
Everything you need to know about your visit, our billing policies, and how our local team supports your healthcare journey.
Preparing for Your Visit
Yes! We proudly offer Bulk Billing for a wide range of Medicare-eligible examinations. If your scan is eligible and you hold a valid Medicare card, the cost is entirely covered by Medicare, with zero out-of-pocket expenses for you. While some specialised Core Radiology services do incur an out-of-pocket fee, our friendly team will always advise you of this prior to your visit so there are never any surprises on the day.
Do your Bulk Bill?
Absolutely. You have the right to choose where you receive your medical imaging. We proudly accept all valid referrals—even if your doctor has printed your request on another clinic’s form or letterhead.
Do you accept other referrals?
While most specialised scans (like Ultrasounds or CTs) require an appointment and specific preparation, general X-rays do not require a booking.
Simply walk into our clinic with your valid referral, and our team will look after you.
Do I need an appointment?
While we Bulk Bill wherever possible, some highly specialised scans or interventional procedures may not be fully covered by Medicare and will incur an out-of-pocket gap fee.
If your specific scan requires a fee, our team will clearly explain this to you at the time of booking so there are never any financial surprises on the day.
Will there be a gap fee for my scan?
For private patients or examinations that attract a gap fee, we strive to keep our costs as transparent and accessible as possible.
Payment Methods: We accept all major EFTPOS, Visa, and Mastercard payments on the day of your appointment.
Instant Medicare Rebates: If you pay an upfront fee for a Medicare-eligible scan, our reception team can securely lodge your claim on the spot. This means your Medicare rebate will be deposited directly back into your registered bank account, often within 24 hours.
Payments & General Fees
We proudly support our veteran community. Core Radiology accepts all DVA referrals for eligible Gold Card and White Card holders. We bill DVA directly for all approved medical imaging services, ensuring a completely frictionless and zero-cost experience for our veterans. Simply present your DVA card and valid referral to our friendly front desk team upon arrival.
Department of Veterans' Affairs (DVA)
You do not need a Medicare card to receive exceptional, humanised care at Core Radiology. We warmly welcome international students, overseas visitors, and patients without Medicare coverage.
Because we cannot bill Medicare for your scan, you will need to pay the private fee for your examination on the day of your appointment. Following your payment, we will provide you with a detailed, itemised receipt. You can then submit this receipt directly to your Overseas Student Health Cover (OSHC), travel insurance, or private health provider to claim your eligible rebate.
Overseas Visitors & Non-Medicare Patients
Important Information for your Appointment
The information provided on this page is for general guidance only and does not replace professional medical advice. While we are experts in diagnostic imaging, your referring doctor is the expert on your overall health. We always recommend speaking with your doctor before proceeding with any medical scan or procedure to ensure it is the right diagnostic path for you, and to discuss any specific aftercare requirements.
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To ensure a smooth and easy check-in, please remember to bring:
Your valid doctor’s referral
Your Medicare card, plus any Concession, Pension, or DVA cards
Any previous X-rays or scans relating to the area we are examining
WorkCover or Motor Vehicle Accident claim details (if applicable)
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Any Referral is Valid: You have the right to choose your imaging provider. We proudly accept all valid referrals, even if they are printed on another clinic’s form or letterhead.
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We proudly offer Bulk Billing for a wide range of Medicare-eligible examinations. However, some highly specialised scans and interventional procedures do incur an out-of-pocket gap fee. Because Medicare rules can sometimes be complex, we strongly encourage you to contact our team prior to your visit, or simply ask our reception staff on the day of your appointment.
We will always provide you with a completely transparent fee estimate based on your specific referral so there are never any financial surprises.
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Once your scan is complete, our specialist Radiologist will carefully analyze your images. Using our secure, state-of-the-art digital systems, we ensure your comprehensive report and high-resolution images are sent directly and rapidly to your referring doctor.
We always recommend booking a follow-up appointment with your doctor to discuss your results and the next steps in your care.
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We understand that navigating healthcare can be challenging, and some patients require a little extra support.
If you experience medical anxiety, have mobility challenges, or simply need more time and space to understand your procedure, please let us know.
Our compassionate team is highly experienced in supporting complex needs and will adapt your visit to ensure you feel completely safe and understood.
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Our South Australian team is here to help you find an appointment time that works for your life.
Call Us to Book: 1300 937 226
Get in Touch
We are here to help.
Whether you have a question about an upcoming scan, need to discuss your referral, or want to book an appointment, our friendly front-of-house team is ready to assist you.
Call: 1300 WeScan (1300 937 226)
email: hello@coreradiology.com.au
The Core Radiology Process
Got a referral from your doctor?
Whether it's a request from your local GP, physio, or specialist, getting started is easy. We accept all valid imaging referrals, even if they have another clinic's name printed on the top.
Book your appointment
Give our friendly team a call or book your spot online. We’ll find a time that works for your schedule and let you know straight away if your scan is bulk-billed, ensuring there are no surprise out-of-pocket costs.
The day of your scan
When you arrive at Core Radiology. our team will take the time to make sure you’re comfortable. We’ll explain exactly what’s going to happen and get your scan done efficiently using our state-of-the-art, low-dose imaging tech.
Fast, clear results
Once you're finished, you're good to go. Our specialist radiologists will review your images and send a comprehensive, accurate report securely straight back to your referring doctor usually within 24 to 48 hours.